Privacy Policy

Last updated: September 10, 2025

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you:

  • Create an account or place an order
  • Contact us for customer support
  • Subscribe to our newsletter
  • Upload designs or files for printing

This may include your name, email address, phone number, billing and shipping addresses, and payment information.

Design Files and Content

When you upload designs, images, or other content for printing services, we collect and store these files to fulfill your orders. We treat your creative content with strict confidentiality.

Automatically Collected Information

We automatically collect certain information about your device and usage, including IP address, browser type, operating system, and pages visited on our site.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your printing orders
  • Communicate with you about your orders and account
  • Provide customer support and respond to inquiries
  • Improve our services and website functionality
  • Send promotional emails (with your consent)
  • Prevent fraud and ensure security

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who help us operate our business (payment processors, shipping companies)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Limited access to personal information by employees

5. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of promotional communications
  • Request a copy of your data
  • Withdraw consent for data processing

To exercise these rights, please contact us at privacy@elev8print.com

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Design files are typically retained for 30 days after order completion unless you request longer storage.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

ELEV8 PRINT

Email: admin@elaborate-designs.com

Phone: (248) 884-3965